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Webmarks Design & Marketing

Website services

One partner for content, design, build, and care.

I help tourism operators, non-profits, and small organizations in Western Canada plan, design, build, and care for websites. No juggling vendors, no one-size-fits-all packages. We choose what you actually need.

New build or redesign

You have a concept. We build it right.

Whether you have a rough idea, an AI mockup, or a full prototype, we turn it into a site visitors can understand, built on a CMS your team can safely edit.

Involves: custom web design, development and editor experience, technical SEO, and a care plan.

See the web design process →

Improve

Fix what you have, or start fresh on a solid base.

Your site is live but not working. We look at it together and I give you an honest answer: focused fixes, or a fresh start that costs less in the long run.

Involves: a site health review, focused fixes, migration if needed, and a care plan.

Explore your options →

Rescue

Recover from an agency that disappeared or locked you out.

You are stuck with a site you cannot update, a host you cannot reach, or a handoff that never happened. We assess the situation, recover what we can, and set you up properly.

Involves: site and hosting assessment, content recovery, platform migration if needed, and a care plan.

Start a conversation →

New websites and redesigns

Custom websites that start with content and end with a calm CMS.

We start with visitors and content, not templates. The goal is a site that feels clear to visitors and safe to edit for your team, built on a platform that will last.

Service

Custom web design

Design for new sites or redesigns that prioritizes visitor clarity and simple paths, not decoration. Layouts support real tasks like booking, donating, or contacting you.

Good when

  • Your current site feels dated or off brand.
  • People keep asking for basic information by email or phone.
  • You are willing to do some real work on content.

Outcomes

  • Clear page hierarchy and navigation.
  • Content visitors can understand on the first read.
  • Layouts that guide people to a sensible next step.

Includes content planning support, wireframes, accessible interface design, and key page templates with notes on messaging.

See how a new site project works →

Service

Development and editor experience

Craft CMS and Statamic builds where the content model matches how your organization actually talks and works. Editors see fields that make sense.

Your site is built on a well-supported, widely used platform. Not a proprietary system only one agency can maintain.

Good when

  • You want a CMS your team will actually use.
  • You are tired of fragile page builders and cluttered admin screens.
  • You care about long term stability more than quick hacks.

Outcomes

  • Clean content types that match your site map.
  • Fields named in your language, not developer jargon.
  • A fast, stable site that is easier to maintain.

Includes field design and descriptions, sensible defaults, training sessions, and recorded walkthroughs your team can revisit.

Learn about the build and editor experience →

Improving your current site

Fix it or start fresh, based on what your site really needs.

Some sites need focused fixes. Others are too old to keep patching. We look at where visitors get lost and why the site feels fragile to your team, then choose the path that makes sense.

Service

Fix or start fresh

An honest look at your current site, for visitors and for your team.

Good when you feel something is off but you are not sure whether to improve or rebuild.

You get a clear recommendation in plain language and a next step that fits your budget. This is often the first step for non‑profit projects.

Explore your options →

Service

SEO and site health

Technical SEO and performance work that makes your site easier to crawl and faster to use, without tricks or jargon heavy reports.

Good when you see slow pages, 404s, or inconsistent search results and want a healthier base for visitors and search engines.

Outcomes include fewer dead ends, better local visibility, and a more resilient setup for future improvements.

See Technical SEO & Site Health plans →

Service

UX and content improvements

Small structural and content changes that remove friction for visitors, based on what we learn in reviews and day to day use.

Good when you are not ready for a new site but want more clarity in journeys and calls to action on key pages.

Often combined with support plans so improvements can be made gradually, without overloading your team.

Care and support

Keep your website fast, clear, and quietly doing its job.

New build or not, your site needs care after launch. Support plans make it easier to keep things updated, healthy, and aligned with how your organization actually works.

See Technical SEO & Site Health plans →

Managed Hosting & CMS Maintenance

Your site stays live, updated, and safe to edit, without you worrying about what happens behind the scenes.

Backups, software updates, uptime monitoring, and analytics monitoring.

Typical clients: local service businesses, small non-profits, and tourism operators with simple brochure-style sites.

Site Improvements

For sites that drive bookings and inquiries, where standing still means falling behind.

Planned quarterly content and layout improvements, reviewed together based on real use. Add-on to Managed Hosting & CMS Maintenance.

Typical clients: hotels, tour operators, membership organizations, and bilingual sites with frequent updates.

Project plus care

For new builds or redesigns that include a clear path for the first year after launch.

One person to guide hosting, maintenance, editor training, post-launch fixes, and future improvements through the first year, then help you choose the right long-term plan.

See the new website process →

How projects usually work

One partner, clear steps, whether it is a new site or an improvement.

The exact shape changes, the structure stays familiar. Whether it is a new build, focused fixes, or ongoing support, you always know which step we are in and what I need from you.

For more on timelines, pricing, and process, see the Website FAQs.

  1. Short conversation to understand visitors, goals, constraints, and whether you need a new site, focused fixes, or ongoing care.
  2. Simple plan and estimate scoped to your budget, written in plain language so your team can review it.
  3. Implementation in focused cycles, with check ins and room for feedback without losing momentum.
  4. Launch or roll out of changes, with a clear summary of what changed and why.
  5. Care and follow up, from a few months of support to a formal plan if that suits your site.

Service questions

A few practical details before you choose a path.

Do you offer one off small fixes or only projects and care plans?

The most useful work happens through reviews, projects, or support plans. Very small fixes are sometimes possible, usually when we already work together, but I am not a general help desk for any site on the internet.

Can you work with our existing designer or developer?

Yes, in many cases. I can focus on content structure, CMS build, or technical health while you keep existing visual or marketing partners. On a call we decide how roles should be split so things stay clear.

Do you only work on Craft and Statamic?

Yes. I build and care for sites on Craft CMS and Statamic, two well-supported platforms that are easier for teams to edit and simpler to keep secure. I do not take on maintenance or fixes for WordPress, Wix, or other builders. If your current site runs on one of these, I can help you move it to Craft or Statamic, carrying over your content and protecting your search rankings. If you would rather keep your current platform, a specialist in that platform will serve you better.

How do you handle budgets and changes in scope?

Each engagement has a clear scope and range. If new ideas appear we discuss them explicitly, then either reshuffle priorities or agree on a separate phase. No quiet scope creep, no surprise invoices.

Can we start small and grow the engagement?

Yes. Many clients start with a site health review or a contained project, then move into support or a larger redesign once they see how we work together. The goal is to match the work to your real capacity and risk tolerance.

Not sure which service you need

We figure it out together.

You do not need a perfect brief. A short conversation is usually enough to see whether you need a new site, focused fixes, or a care plan.

Bring what you have, a link to your current site if it exists, rough timing and budget, and a sense of what is not working. I bring questions, experience, and a calm view.

If you want a sense of what working together feels like in practice, you can read client testimonials.

Schedule a call Ask a quick question

A quick way to get started

I reply within two business days with a short response and suggested next steps.