Website FAQs
What to expect from a website project with Webmarks
Detailed answers to questions about timelines, pricing, content, accessibility, SEO, tools, and support.
This page is for people who want to see how a typical project works in practice before or after our discovery call.
Planning & Getting Started
Most projects take 10 to 12 weeks depending on size and complexity. You receive a clear plan and timeline before we start.
Yes. I offer phased timelines, content first planning, soft launches, and feature rollouts after peak periods.
Yes. I redesign on Craft CMS or Statamic, audit your content, preserve important URLs and SEO, and migrate pages, posts, and media into a clean structure.
Yes. We begin with a paid discovery to align goals, content structure, and editor workflows. Then I provide a fixed fee proposal.
Yes. You receive clear timelines, meeting notes, and decision records that keep multi-stakeholder projects moving.
Yes. I serve clients across Western Canada with clear communication and video calls.
You work directly with Dany, a seasoned web strategist and developer with 15 plus years of experience.
Clear meeting notes, documented decisions, and regular status updates keep your project moving.
Faster publishing, preserved search visibility, reliable bilingual workflows, and improved accessibility. Typical outcomes include shorter time to publish, stable or improved organic traffic after migration, and better mobile engagement.
Pricing & Eligibility
Yes. Eligible non‑profits receive reduced rates. Most custom sites range from 3,500 to 8,000 dollars, depending on scope.
On a call we check fit, budget, and timelines together. Then I follow up with a simple, fixed fee proposal.
A focused site with 5 to 8 pages and 4 to 6 templates. Includes clear navigation, Craft or Statamic CMS, responsive components, baseline SEO, and Plausible analytics. Essentials cover Home, Services, About, Contact, plus a simple Updates section. Light migration with up to 10 key redirects. Advanced features like multilingual, CRM, or e‑commerce can be added later through phased upgrades.
Yes. We plan a roadmap. Launch essentials first. Add multilingual content, advanced SEO, or integrations as you grow.
We start with discovery to clarify scope. You receive phased, fixed fee estimates for each stage, with clear deliverables, timelines, and a roadmap that fits your budget.
- Registered non-profit or charity in Canada
- Mission alignment with community benefit
- Commitment to accessibility and privacy best practices
- Clear governance and an editor champion for sustainable publishing
Content & CMS
Yes. Clean dashboards, tailored fields, roles and permissions, and live preview make publishing simple for non technical editors. Training is included.
We establish roles, permissions, and publishing rules during discovery. Guidance is built into the site with clear fields, statuses, live preview, and translation fallbacks, so editors know what to do without extra documents.
Yes. Clear content models and translation workflows in Craft or Statamic help editors manage multiple languages consistently.
Yes. Entries include per language content with status indicators. Templates include fallbacks. For example, show French when available. Otherwise English. This prevents gaps.
Yes. I perform structured imports in CSV or XML into Craft or Statamic with validation, mapping, and sensible fallbacks.
Content modeling turns your content into clear, reusable structures like entries, fields, taxonomies, and relationships. This helps editors publish consistently and helps users find what they need.
Design, Accessibility & Performance
WCAG 2.2 AA is the baseline. I run automated audits and hands on checks for keyboard navigation, focus order, headings and landmarks, screen reader cues, contrast, and text size.
Modern, component based development on Craft or Statamic. Performance baselines, regular platform updates, and security best practices. Accessibility and performance are checked during testing.
SEO & Analytics
Yes. Sensible SEO from day one. Readable URLs, titles and meta descriptions, canonical tags, sitemaps, and accessible markup. Mobile performance is tested.
URL parity planning, redirects, preserved metadata, sitemaps, and validated canonical tags. Structured imports and quality assurance protect rankings and content integrity.
I audit your content, map it to the new structure, and implement redirects to keep SEO intact. Thorough testing ensures nothing gets lost.
As part of optional advanced SEO, I optimize your Google Business Profile, add location and service pages, structure NAP data, and set up a simple reviews workflow with clear on site links and an email template. I add basic schema and ensure fast mobile performance.
Yes. Optional advanced SEO includes a review request email template and clear links that guide customers to leave feedback. The workflow increases review volume and consistency.
Yes. Privacy-friendly analytics with Plausible. Goals, dashboards, and simple reports.
Yes. I can configure GA4 when required.
For most small teams, I recommend Plausible. It is simpler to use, more privacy friendly, and does not require cookie banners.
If you choose GA4, I will configure tracking responsibly and advise on consent settings. You are responsible for privacy notices, consent banners, and legal compliance.
Integrations & E-Commerce
Yes. The simplest path is provider embeds or add ons in Craft or Statamic. For custom integrations, I review requirements and recommend next steps.
For most small businesses, Shopify is the most affordable and sustainable option. I can advise on platform choice, help with a light setup, and integrate your store with the website. Craft has a first party Shopify plugin that syncs products into Craft, so you can use Craft’s content tools while transactions stay in Shopify. For more complex requirements, I will scope first to confirm the right fit.
If you need multi-store operations, multi-currency, custom checkout flows, complex pricing or discounts, or multiple inventory locations, Craft CMS with Craft Commerce can be a strong choice. I review requirements, recommend an approach, and either take on the build or refer you to a specialist if that is the better path.
Yes. I can assist with planning, theme selection, product structure, payments and taxes, and website integration. If your needs grow beyond a simple setup, I will recommend specialists and coordinate the handoff.
Yes. In Craft, forms can integrate using the Formie plugin. Submissions can sync to email platforms like Mailchimp or ConvertKit, and CRMs like HubSpot, Salesforce, Pipedrive, or Zoho. I map fields to contacts or pipelines, trigger automations via Zapier or Make, add spam protection with reCAPTCHA, Cloudflare Turnstile, Akismet, and honeypot. I include clear consent language, and we can encrypt sensitive fields when needed.
Yes. I help set up email newsletters. We create simple sign up forms, double opt in, and welcome automations. I can import existing subscribers with proper consent records.
Support & Maintenance
You receive ongoing support, security updates, and help with new features or improvements. You can reach me by email. I aim to reply within one business day, and most quick fixes are handled within two business days. Weekend and holiday requests are addressed on the next business day. For in depth discussions, we schedule video calls and share notes afterward.
I provide support during regular business hours. You can always reach me by email. I reply within one to two business days.
I do not offer 24/7 emergency support. I monitor uptime and work with reliable hosting partners, so issues are rare and handled during business hours.
If your organization needs a direct support channel with the hosting provider, we can talk about managed hosting options.
Yes. Regular platform updates, broken link scans, security checks, uptime monitoring, backups, and quick fixes keep your site healthy and secure.
Managed hosting services, domain renewals, maintenance, and analytics. Maintenance plans include platform updates, backups, and uptime monitoring.
In general, no. Self hosting adds risk and overhead.
Budget hosts are often slow. Backups can be unreliable. Security updates get missed. Server setups vary, which leads to configuration and plugin issues. Troubleshooting can span DNS, SSL, PHP, databases, caching, and email.
I use hosting partners that are optimized for Craft CMS and Statamic. You get fast performance, reliable backups, regular security updates, and solid support.
If you need full control and billing in your name, I can recommend specific hosting partners. You keep billing control, while I handle deployments and updates.
I plan DNS updates to avoid email downtime. MX records, SPF, DKIM, and DMARC are reviewed before changes. We coordinate cutover during low traffic windows.
Privacy & Security
Minimal data collection, clear consent, secure storage, SSL and TLS in transit, CMS access controls, and regular platform updates. Plausible Analytics does not use cookies by default and is GDPR friendly.
Regular platform updates to core software and plugins. Nightly backups with verified restores. Uptime monitoring with alerts. Broken link scans and fixes. Security checks and quick fixes during business hours. Uptime is not guaranteed. Issues are rare and typically handled during business hours.
Yes. I provide baseline templates tailored to your site’s data practices. These are not legal advice. For regulated industries, I recommend review by your legal counsel.
Tools & Platforms
Editor-friendly dashboards, structured content, dependable multilingual workflows, strong performance, and solid security. Ideal for organizations that need reliable publishing without extra complexity.
Website builders are great for simple sites or quick launches. They have trade offs in flexibility, custom features, scalability, SEO, and multilingual support. If you need a site that grows with your organization and supports custom workflows, a custom build with Craft or Statamic is the better choice.
Builders are great for a quick launch and simple needs. If you need flexibility, performance, multilingual content, or custom workflows, you may outgrow them. I can start you on a builder. Then migrate to Craft or Statamic when you need more control.
Contact & Next Steps
Schedule a call or send a message to see if we are a good fit and to start planning.
You receive a summary, a draft scope, and a clear next step. Discovery, a fixed fee proposal, or a start date.
Links to your current site, priority goals, key audiences, must have features, and timelines or constraints.
You receive a fixed fee proposal with scope, milestones, inclusions, and maintenance options. A 50 percent deposit starts the project. The balance is due at launch once acceptance is complete.
Most focused sites launch in 10 to 12 weeks. For 10 to 20 page builds, expect 12 to 16 weeks. Timelines can be phased around busy seasons with soft launches and feature rollouts after peak periods.
- Discovery and scope: Goals, requirements, draft scope, and proposal. Deposit to start.
- Planning and wireframes: Site structure, content outline, and layout mockups approved before design.
- Design concepts: Homepage and core content page designs. Then revisions and approval.
- Development and staging: Build on Craft CMS or Statamic. Staging site for early review and performance checks.
- Content migration and redirects: URL parity planning, metadata review, and redirects for top landing pages.
- Testing and SEO: Final QA, on page SEO, mobile checks, accessibility and performance baselines. Set up Google Search Console and analytics. Plausible by default. GA4 when required.
- Launch and cutover: Coordinated DNS and SSL changes to avoid email disruptions. Sitemaps and canonical validation.
- CMS training: Editor training with live preview and publishing workflows. On staging or live depending on the project.
- Post launch QA and maintenance: Adjustments, uptime monitoring, backups, broken link scans, and a maintenance schedule.
Next step:
Schedule a call or send a message to start planning.
Email for day to day items, a shared task board for progress, and video calls for decisions.
Next step
Ready to talk about your website?
You do not need a perfect brief. You need a clear sense of what is realistic for timelines, budget, and scope, and whether we are a good fit to work together.
Bring a link to your current site (if you have one), rough timing and budget, and a sense of what is not working or what you want to change. I bring questions, experience, and a calm, honest view.